Getting Started

Ordering made simple.

Once you place your order, you’ll receive an invite to our platform with instructions on next steps.

1. Order

2. Activate

3. Network

Talk to sales for orders of 24+ cards

Book a call

FAQs

Please read our FAQs page to find out more.

Why does a Platform fee product appear in my cart?

Tapt’s platform utilisation fee is an annual fee that allows organisations to utilise Tapt’s Dashboard. This Dashboard is used to manage all of your organisation’s Tapt cards and digital profiles, as well as allowing you to integrate with other business software and track the analytics of your card usage. 

This fee is tiered depending on how many cards you have with Tapt, and kicks in when you have 5 or more cards with us (if you have less cards than this, you won’t be charged!)

How does a digital business card work?

A digital business card serves the same purpose as a traditional paper business card but in a digital format. It helps you share your contact information in a cool and modern way, using technology instead of old-fashioned paper cards. You can share the cards with a simple tap, so no more worrying about running out of physical cards. Plus, it's eco-friendly because it cuts down on paper wastage.

Does Tapt support large and enterprise businesses?

The entire Tapt suite (profile, app, platform and products) have been designed to support business of all different sizes, from sole-traders all the way to large-scale enterprises.Talk to our sales team to learn how Tapt can help your team today!

Shipping and returns

Once your Tapt cards have been created (or, you've approved a design from our team), we allow 14 days to get them printed, shipped, and in your hands.  For international orders, please allow between 14 and 21 days (we hate being so far away as well!)

If, by any chance, your Tapt card arrives damaged, incorrect, or faulty - we've got you covered! Simply reach out to us at support@tapt.io and we will give you all the information you need to return it to us.

Please be aware that if you change your mind about how you want your Tapt card to look after it has arrived, we are more than happy to work with you on another card, but we won't be able to refund you for the first card!